Refund policy
Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a refund or replacement.
Damages, Wrong Items, or Defects Please inspect your order upon arrival and contact us within 30 days if the item is defective, damaged, or incorrect. We'll make it right with a full refund or free replacement — no need to return the item. Please provide a photo or video of the issue so we can resolve it quickly.
Lost Packages If your order hasn't arrived within 30 days of the estimated delivery date, contact us and we'll issue a full refund or reship your order at no cost.
Non-Returnable Items We do not accept physical returns. All issues are resolved through refund or replacement as described above.
Refunds Approved refunds are issued to your original payment method within 5-10 business days. Processing times may vary by bank or card provider.
European Union EU customers have the right to cancel or return their order within 14 days of receipt for any reason.
Contact For any questions: basedliving67@gmail.com